Troubleshooting Ring Alarm Pro Base Station Stuck on Cellular Backup or 24/7 Backup Internet – Ring Help
![Ring base alarm shows offline in app but is connected to wifi and is working. Ever since it upgraded to the newest firmware it shows up as offline : r/Ring Ring base alarm shows offline in app but is connected to wifi and is working. Ever since it upgraded to the newest firmware it shows up as offline : r/Ring](https://i.redd.it/h87u4e39i6h41.jpg)
Ring base alarm shows offline in app but is connected to wifi and is working. Ever since it upgraded to the newest firmware it shows up as offline : r/Ring
![Ring Alarm Pro Wireless Security System, 14 Piece Kit with Built-in Wifi Router (2nd Gen) in the Home Security Systems department at Lowes.com Ring Alarm Pro Wireless Security System, 14 Piece Kit with Built-in Wifi Router (2nd Gen) in the Home Security Systems department at Lowes.com](https://mobileimages.lowes.com/productimages/ae1b2d25-0826-4146-9908-2349c1bc6cce/45599130.jpg?size=pdhism)